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Melbourne City Lexus Owner Benefits

As a Melbourne City Lexus customer you will enjoy a number of exclusive Lexus privileges and benefits with complimentary membership in the Lexus Encore Benefits Program, which includes:

+ 5 Years Lexus New Car Manufacturer Warranty*
+ 3 Years Lexus DriveCare/ 24/7 Road Side Assistance
+ 3 Years Complimentary Lexus Service Loan Vehicle when your car is in service
+ 3 Years Capped Price Servicing*

You will also be added to our VIP list and receive invites (via email) to attend exclusive Lexus Drive and Dining events and Lexus Spring Racing Events (Limited spots/ first in best dressed).

Additional to these exclusive Lexus benefits you will be personally invited to our annual Melbourne City Lexus Golf Days and Golf Clinics and vehicles launch events hosted by Melbourne City Lexus.


Lexus customers will discover a visionary new purchasing and ownership experience in the heart of Melbourne as the luxury lifestyle brand opens its latest flagship dealership. The new Melbourne City Lexus embraces a new design philosophy that radiates modern style, welcoming warmth and premium quality, underscored by even further enhanced guest services and customer care. The multi-level new complex is encased by luxuriously slick white and black tones across its broad exterior, with expansive glass that delivers roadside presence and enlivens the warm tones of an interior crafted with sleek wood and marble textures.
Complimentary undercover guest parking can be access corner Therry and Victoria St.

*T&C apply.



We started in 1990 as the first established Lexus dealership in Victoria, Australia. Our long history of premium customer service sets a benchmark for luxury Lexus vehicle dealerships in Melbourne. With a vision to provide a new level in customer service and value for money, you can be assured of an enjoyable and memorable experience. Visit us now at Melbourne City Lexus, 501 Swanston Street, Melbourne, or click to book your Home or Office test drive online


Melbourne's Flagship Lexus showroom offering a wide vehicle range with new, demonstrators and pre-owned cars over two levels. Explore the Lexus UX compact vehicles or the new NX medium SUV range. View the Lexus RX 5 or 7 seater SUV and LX Flagship 4WD, as well as sedan and coupe vehicles. All vehicles can be viewed in all grades, colours and options via our digital Lexus Virtual Showroom onsite. Contact us now for daily new vehicle arrivals at Melbourne City Lexus and book your test drives. We also showcase a large range other luxury European pre-owned brands. Keep in the loop for current vehicle offers in Melbourne and sign up for our Newsletter. 


Our Lexus Vehicle Service & Repair Department holds the Lexus Diamond status, the highest Lexus dealer ranking in Australia, which reflects their quality and dedication in customer satisfaction every year.

Our current Sales Team, Service and Parts Staff Members achieved the following AWARDS. Congratulations to everybody!

Ken Noonan: Lexus Legend Award, Lexus Leaders Awards, 1200 Lexus Vehicles Award
Jamie Small: Diamond Service Manager Lexus Leaders Awards
Manuel Garcia: Diamond Service Advisor Lexus Leaders Awards
Fred Saliba: Parts Manager Lexus Leaders Awards

View our current team here.



Keep an eye out for exclusive invites via email to join us for driving events, dining events or exhibitions in Melbourne as well as our popular Lexus golf days. Played on the lush greens of The Eastern Golf Club and the Huntingdale Golf Club, the Melbourne City Lexus Golf Tournament is all about bringing together like-minded Lexus owners. Whether you have an AGU handicap or just enjoy a social round, the only requirement to participate is that you are a Lexus Encore Member. You also have the option just to join in for an amazing 3 course lunch and mingle with other customers during the presentation. 

View latest event photos here.

Complimentary Lexus Service Loan Car, Vacuum & Wash OR Complimentary Lunch*, Vacuum & Wash

As a Melbourne City Lexus Service customer, whilst your Lexus is being serviced, we offer you the choice of three convenient options:

  1. If you drop off your Lexus vehicle for servicing, you will receive a complimentary Lexus loan car, which is yours to enjoy until your Lexus vehicle is ready for collection (serviced, vacuumed and washed).^
  2. If you live more than 60kms away and you drop off your Lexus vehicle for servicing without needing a service loan car, you will receive a complimentary LUNCH VOUCHER for two at PODIUM CAFE*, until your vehicle is ready for collection (serviced, vacuumed and washed).
  3. Alternatively, you can choose to have your Lexus picked up from your home or office and have it dropped back to you once the service, vacuum and wash is complete.^

It's all part of the seamless ownership experience unique to Melbourne City Lexus, available for any Lexus vehicle within the factory warranty period.

Melbourne City Lexus, 501 Swanston Street, Melbourne

Melbourne's Flagship Lexus Showroom - Call us for current vehicles on offer, Lexus model lauches and cars in stock - ready for delivery.
Large Range of New, Demonstrator and Pre-Owned Lexus vehicles in Victoria, Vehicle Finance, Vehicle Insurance and Lexus Warranty as well as Automotive Parts, Lexus Vehicle Accessories and our Diamond Lexus Vehicle Service Centre, plus onsite guest parking - under one roof.

Footnotes ^Loan cars and pick up/drop off service only within 60kms. Dates are subject to availability. 
*Lunch vouchers only for eligible customers that live more than 30kms away from Melbourne City Lexus.


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