WHY CHOOSE US?
Melbourne City Lexus Owner Benefits
As a Melbourne City Lexus customer you will enjoy a number of exclusive Lexus privileges and benefits with complimentary membership in the Lexus Encore Benefits Program, which includes:
+ Lexus New Car Manufacturer Warranty*
+ Lexus DriveCare/ 24/7 Road Side Assistance*
+ Complimentary Lexus Service Loan Vehicle when your car is in service
+ Capped Price Servicing*
+ and more
You will also be added to our VIP list and receive invites (via email) to attend exclusive Lexus Drive and Dining events and Lexus Spring Racing Events (Limited spots/ first in best dressed).
Additional to these exclusive Lexus benefits you will be personally invited to our annual Melbourne City Lexus Golf Days and Golf Clinics and vehicles launch events hosted by Melbourne City Lexus.
MELBOURNE LEXUS FLAGSHIP STORE
Experience Amazing and explore the full range of all Lexus vehicle models on display and available for test drives. Discover a new purchasing and ownership experience at Melbourne's flagship state-of-the-art Lexus dealership. The showroom embraces a new design philosophy that radiates modern style, welcoming warmth and premium quality, underscored by even further enhanced guest services and customer care. The multi-level showroom is encased by luxuriously slick white and black tones across its broad exterior, with expansive glass that delivers roadside presence and enlivens the warm tones of an interior crafted with sleek wood and marble textures.
Complimentary onsite undercover guest parking can be accessed corner Therry and Victoria St.
*T&C's apply.
LEXUS CUSTOMER SERVICE
OUR LEXUS HISTORY
We started in 1990 as the first established Lexus dealership in Victoria, Australia. Our long history of premium customer service sets a benchmark for luxury Lexus vehicle dealerships in Melbourne. With a vision to provide a new level in customer service and value for money, you can be assured of an enjoyable and memorable experience. Visit us now at Melbourne City Lexus, 501 Swanston Street, Melbourne, or click to book your Home or Office test drive online
OUR LUXURY VEHICLES
Melbourne's Flagship Lexus showroom offering a wide vehicle range with new, demonstrators and pre-owned cars over two levels. Explore the full lexis vehicle range on display in the showroom and available for test drives, like the all-new Lexus LBX compact or the new NX and RX SUV range.
Take a seat in the new LM 7 seat luxury mover, the Lexus LX flagship 4WD, the ES sedan or our luxury flagship coupe, the LC. All vehicles can also be viewed in all grades, colours and options on our digital Lexus Virtual Showroom onsite. Ask us today about the new 2024 GX SUV range - arriving soon at Melbourne City Lexus.
Contact us now for daily new vehicle arrivals at Melbourne City Lexus and book your test drives. We also sell and trade other pre-owned luxury brands. Keep in the loop for current vehicle offers in Melbourne and sign up for our Newsletter.
OUR LEXUS AWARDS
Our Lexus Vehicle Service & Repair Department holds the Lexus Diamond status, the highest Lexus dealer ranking in Australia, which reflects their quality and dedication in customer satisfaction every year.
Our current Sales Team, Service and Parts Staff Members achieved the following AWARDS. Congratulations to our amazing & loyal staff!
Fred Saliba: Parts Manager Lexus Leaders Awards, 35th Lexus Anniversary
Michael Falzon: Service Workshop Manager, 27th Lexus Anniversary
Jamie Small: Diamond Service Manager, Lexus Leaders Awards, 25th Lexus Anniversary
Manuel Garcia: Diamond Service Advisor, Lexus Leaders Awards, 25th Lexus Anniversary
Phillip Mamonitis: Service, 25th Lexus Anniversary
Ken Noonan: Corporate Sales Manager, Lexus Legend Award, 1300 Lexus Vehicles Award, 17th Lexus Anniversary
Frank Nathan: Pre-Owned Sales Manager, 17th Lexus Anniversary
OUR LUXURY EVENTS & LEXUS EXPERIENCES
GOLF, TRAVEL & DINING EVENTS
Keep an eye out for exclusive invites via email to join us for driving events, dining events or exhibitions in Melbourne as well as our popular Lexus golf days. Played on the lush greens of The Eastern Golf Club and the Huntingdale Golf Club, the Melbourne City Lexus Golf Tournament is all about bringing together like-minded Lexus owners. Whether you have an AGU handicap or just enjoy a social round, the only requirement to participate is that you are a Lexus Encore Member. You also have the option just to join in for an amazing 3 course lunch and mingle with other customers during the presentation.
Complimentary Lexus Service Loan Car, Vacuum & Wash OR Complimentary Lunch*, Vacuum & Wash
As a Melbourne City Lexus Service customer, whilst your Lexus is being serviced, we offer you the choice of three convenient options:
- If you drop off your Lexus vehicle for servicing, you will receive a complimentary Lexus loan car, which is yours to enjoy until your Lexus vehicle is ready for collection (serviced, vacuumed and washed).^
- If you live more than 60kms away and you drop off your Lexus vehicle for servicing without needing a service loan car, you will receive a complimentary LUNCH VOUCHER for two at PODIUM CAFE*, until your vehicle is ready for collection (serviced, vacuumed and washed).
- Alternatively, you can choose to have your Lexus picked up from your home or office and have it dropped back to you once the service, vacuum and wash is complete.^
It's all part of the seamless ownership experience unique to Melbourne City Lexus, available for any Lexus vehicle within the factory warranty period.
Melbourne City Lexus, 501 Swanston Street, Melbourne
Melbourne's Flagship Lexus Showroom - Call us for current vehicles on offer, Lexus model lauches and cars in stock - ready for delivery.
Large Range of New, Demonstrator and Pre-Owned Lexus vehicles in Victoria, Vehicle Finance, Vehicle Insurance and Lexus Warranty as well as Automotive Parts, Lexus Vehicle Accessories and our Diamond Lexus Vehicle Service Centre, plus onsite guest parking - under one roof.
*Lunch vouchers only for eligible customers that live more than 30kms away from Melbourne City Lexus.